Europe's Biggest Service Center
For us, service isn’t just about repairing and caring for your equipment, we believe it starts with the selection of products we offer you and goes right the way through to the way we ship your equipment.
We have a team of experts on hand to help and advise you by phone, email or in store.
Our detailed online guides offer hints and tips as well as technical know-how for beginners and professionals.
Extensive product information
We believe it’s important to offer detailed information about the products we sell online.
Apart from the product videos, sound samples and 360° pictures, you will also find interesting online guides, test reports from all the major magazines, over 250 thousand customer reviews and much more.
Europe’s Largest Warehouse
Our warehouse offers the best availability and fastest shipping. 90% of all orders leave our warehouse within 30 minutes of us receiving them.
Fast shipping, and a great shipping deal
Any order above 199 EUR is shipped free of charge to mainland UK and Ireland - no matter what it weighs or how big it is.
If you don't like the item you've bought, you can return it within the first 30 days, no questions asked.
3-Year Thomann Warranty
We extend the manufacturer's warranty to a total of 36 months - with no additional cost to you.
A Plek'd guitar feels better and sounds better, so our Guitar Workshop offers this service just for you.
Maintenance and repair
We have eleven fully equipped workshops with trained specialists who can maintain and repair your equipment should the time come.
Service Team Contact Details:
The technicians and specialists in our specialist workshops are here to help you quickly, professionally and, most importantly, efficiently if something does go wrong.